Contact us

Comments and suggestions

We welcome questions and comments about our website. Customer feedback helps us fulfil our commitment to giving a service that meets your needs and to continuously improve our service levels and performance. To email comments and suggestions, please use this link landregisteronline@landregistry.gsi.gov.uk and include your WorldPay Transaction ID, the address details of the property searched or Land Registry title number, your name, address, telephone number (including STD code) and email address.

Download problems

Having a problem with your download? Please first ensure you are logged in, then click here and follow the on-screen prompts.

General enquiries and problems understanding your PDF document

If you have a question relating to the information contained within the PDF, please telephone the Land Registry office shown on the lead page of your download, quoting the title number.

If you have a general enquiry about land registration and not about a problem you may be experiencing in using the "Find a Property" service, please click here for contact details.

Problems using the "Find a Property" and "Flood Risk Indicator" service

If you are having a problem in using the "Find a Property" and "Flood Risk Indicator" service, or your download problem persists, you can e-mail or call us.

To email, please use this link landregisteronline@landregistry.gsi.gov.uk

To help respond to your email as quickly as possible, please include:

• WorldPay Transaction ID
• Address details of the property searched, or Land Registry title number
• PC setup information: Operating system, Adobe Acrobat Reader version and your current browser
• Your name, address, telephone number (including STD code) and email address

You can call us on 0844 892 0456 (called at the national rate charged by your telephone service provider). Calls are recorded, telephone support is available during the following hours:

08.30 - 18.00 Monday to Friday (excluding Bank Holidays)

To help us respond to your call as quickly as possible, please include:

• WorldPay Transaction ID
• Address details of the property searched, or Land Registry title number
• PC setup information: Operating system, Adobe Acrobat Reader version and your current browser

We are unable to answer queries regarding the content of your PDF document or a land registration general enquiry on this number. Please see "General enquiries and problems understanding your PDF document" above for further information.