Terms and conditions

Business e-services - Terms and conditions

• Conditions of use - the terms, conditions and obligations which have to be accepted by customers using information services and lender services provided through Portal and Business Gateway which govern how customers use the system.
• Portal guidance notes - for information on how to apply for Land Registry business e-services (information services, lender services, network services).
• Full Network Access Agreement - the agreement that gives business customers authority to have access to network services.
• Code of Practice - Land Registry's practice for making change to the Network Access Agreement and Technical Manual.
• Technical Manual Part 1 - part of the Network Access Agreement. Part 1 is about the technical requirements and obligations.
• Technical Manual Part 2 - part of the Network Access Agreement. Part 2 is the "how to" manual.
• Deputy responsible person details - form AFS5a - to be used by a responsible person to request deputy responsible person accounts.
• Additional administrator details - form AFS4a - to be used by a responsible person or deputy responsible person to request additional administrator accounts.
• Change responsible person - form AFS6 - to be used when changing the responsible person for your organisation.
• Portal memorandum of understanding - lender only - to be signed by Lenders to enable them to prepare and lodge electronic discharges (eDS1s) directly with Land Registry.
• Change of organisation name in Land Registry business e-Services portal – guidance document.
• Schedule 2 notices - notices under rule 14 and Schedule 2 of the Land Registration Rules 2003 (publicising arrangements for electronic delivery of applications).

Website policy

• Copyright - information relating to data which is our intellectual property and Crown copyright and link to our copyright policy.
• Disclaimer/liability - disclaimer policy which applies to information obtained or provided from our website.
• Accessibility statement - describes our policy in providing web content and services that are accessible to the widest possible audience, regardless of ability or technology
• Browser support policy - describes operating systems and internet browser versions suppored by Land Registry websites
• Privacy statement - explains the types of information we gather, how we use the information and what we do.
• Twitter and LinkedIn policies - how we make use of Twitter and LinkedIn and the limitations of that use.

Add Value Services and products

• Standard terms and conditions for  Add Value services and products. (PDF)

Statutory instruments

The Land Registration Network Access Rules 2008 (SI 1748) and The Land Registration (Electronic Conveyancing) Rules 2008 (SI 1750) are published by The Stationery Office. They are available online at www.opsi.gov.uk/stat.htm and from bookshops of The Stationery Office Ltd.

Certificate Authority

• PKI Disclosure Statement - summarises the key points of the Certificate Policy for the benefit of Subscribers, Subjects and Relying Parties.
• Certificate Policy - specifies policy requirements relating to Land Registry Certification Authority. It defines policy requirements on the operation and management of its Certification Authority issuing Certificates such that Subjects certified by the Certification Authority and Relying Parties may have confidence in the reliability of the Certificate.
• Certification Statement - is a guide to the way in which Land Registry will operate as a Certificate Authority.

Variable Direct Debit scheme

Paying for Land Registry services (excluding the portal) by variable direct debit. (PDF)

Related content

• Business e-services
• Copyright policy
• Your information rights
• About us
• More related content...

Contact us

Our Customer Support team will answer your questions and respond to your requests by email or phone.