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Practice Guide 55 – Address for service

Updated: February 2013

Update

This edition of the guide replaces the October 2011 edition. Section 6 has been amended as a result of the introduction of standard addresses.

Scope of this guide

This guide contains details of Land Registry practice about addresses for service entered in the register. It is aimed at conveyancers and you should interpret references to ‘you’ accordingly. Land Registry staff will also refer to it.

1 Abbreviations and terms used

In this guide:

‘conveyancer’ means an authorised person within the meaning of s.18, Legal Services Act 2007 who is entitled to provide the conveyancing services referred to in paragraphs 5(1)(a) and (b) of Schedule 2 to that Act, or a person carrying out those activities in the course of their duties as a public officer. It also includes an individual or body who employs or has among their managers such an authorised person who will undertake or supervise those conveyancing activities (r.217A, LRR 2003)

‘LRA 1925’ means the Land Registration Act 1925

‘LRA 2002’ means the Land Registration Act 2002

‘LRR 2003’ means the Land Registration Rules 2003.

2 Introduction

R.198, LRR 2003 has introduced significant changes to the types of address for service that we will now accept for entry in the register. Under previous legislation, an address for service had to be a postal address within the United Kingdom1 (s.79, LRA 1925, now repealed).

1 ‘United Kingdom’ comprises England (including the Scilly Isles), Scotland, Wales and Northern Ireland but not the Channel Islands, Isle of Man or Eire (Interpretation Act 1978, s.5 and Schedule 1).

3 People requiring an address for service

We must be given an address for service (r.198(1) and (2), LRR 2003) by:

  • the registered proprietor of a registered estate or registered charge

  • the registered beneficiary of a unilateral notice

  • a cautioner named in an individual caution register

  • a person whose name and address is required to be included in a standard restriction set out in Schedule 4, LRR 2003 or whose consent or certificate is required, or upon whom notice is required to be served by the registrar or another person, under any other restriction

  • a person entitled to be notified of an application for adverse possession under r.194, LRR 2003

  • a person who objects to an application under s.73, LRA 2002

  • a person who gives notice to the registrar under paragraph 3(2) of Schedule 6, LRA 2002

  • any person who while dealing with the registrar in connection with registered land or a caution against first registration is requested by the registrar to give an address for service.

When any of these parties have addresses for service entered in the register, please ensure that they are kept up to date – see section 7 Change of address.

4 Types of address for service

We will always require at least one postal address for entry in the register, but this does not have to be within the United Kingdom (r.198(3), LRR 2003).

In addition to the postal address, if you ask us we will enter in the register:

  • a UK DX address provided Land Registry has an arrangement with the particular DX service provider (r.198(4)(b) and (7), LRR 2003)

  • an electronic (email) address (r.198(4)(c), (8) and (9), LRR 2003).

When supplying the address for service, please provide the following.

  • For UK postal addresses, the full address including the post code.

  • For overseas addresses, the full address including the country name and ZIP or area code (or equivalent). If the address is in non-Roman characters, we will need a translation for entry in the register.

  • For DX addresses, the box number and exchange name in the format DX 223344, Southampton 4.

  • For email addresses, the address in the format reg@netty.co.uk

The supply of an incomplete address may mean that we have to contact you for the full address before your application can be completed.

You may give us an address that is a ‘care of’ address.

5 Number of addresses for service

We will enter up to three addresses for service for each person.

This means each person could have:

  • one, two or three UK or overseas postal addresses

  • one UK or overseas postal address and one or two email addresses

  • one UK or overseas postal address and one or two DX addresses

  • one UK or overseas postal address, a DX address and an email address

  • two UK or overseas postal addresses and an email address

  • two UK or overseas postal addresses and a DX address.

6 Entry of address for service in the register

If you apply for more than one type of address for entry in the register, we will enter them in the following order.

  • Postal address.

  • DX address.

  • Email address.

For example, in the case of the registered proprietor the entry would be:

KATHERINE ANNE DAWSON of 13 Market Square, Hitchin, Herts SG5 1PA and of DX885522, Bolton and of kat.dawson@online.com and BRIAN NIGEL MARKHAM of 5A Chimney Walk, Bolton BO9 8TX and of 333 Hyde Street, San Francisco, California, United States of America, 94102.

Land Registry will, whenever possible, enter the address for service in the register in a format that conforms with official sources such as Royal Mail. In some instances this might be in a slightly different format to that applied for. By using the official version we can ensure the postal address entered in the register is as accurate as possible and this will enable any correspondence to be delivered swiftly and correctly.

7 Change of address

If we need to write to, or send a formal notice to a proprietor, chargee or other party who has an interest noted in the register, we will write to them at their address(es) shown in the register. It is important that their address is correct and up to date. Please let us know at once of any change of address.

Please advise your clients of the importance of keeping their address up to date. Please also advise them that if they apply to change their address independently they will be required to supply certain information so that we can verify their identity. See Public Guide 2 – Keeping your address for service up to date for more information.

We do not routinely require evidence of identity on a change of address application lodged by a conveyancer but we may ask for this on certain applications. In all cases we reserve the right to carry out identity checks and additional verification procedures with respect to identity.

If we are not informed about a change of address, it may mean that the person to whom we are writing does not receive important correspondence and they may suffer loss as a result. We still need to be told of a change of address even if a local council, Companies Registry or other body has been informed of the change.

An email address makes an ideal address for service. However, an email address will sometimes change when the service provider changes.

As well as situations where a person has actually changed address, there may be occasions when you need to tell us of an additional address for service (subject to the maximum of three addresses), or where you need to remove an address (subject to there always being a postal address).

The personal representative of a cautioner entered in a title register in respect of a caution against dealings2 may apply for the entry of replacement or additional addresses (subject as set out above). You must lodge either:

  • the original grant of probate or letters of administration of the deceased cautioner showing the applicant as their personal representative

  • a court order appointing the applicant as the deceased’s personal representative, or

  • a conveyancer’s certificate that such evidence is held3.

2 S.54, LRA 2002.

3 R.198(6A), LRR 2003.

You can apply for a change of address by using the first or fourth box in panel 9 of form AP1. Please complete this with all the required addresses for entry in the register. In cases where an additional address is to be shown or one is to be removed from the register, a brief covering letter setting out the required addresses would be helpful (an AP1 will always be required).

If you are a Land Registry portal customer who is a conveyancer you can apply through that system.

You should bear in mind that if an entry showing an address for service has been carried forward from one title to another and has been left in the original register (as may happen in the case of a transfer of part), we will need to be told of all the title numbers on which the change of address needs noting.

There is no fee payable for changing, removing or adding an address.

8 Former addresses

We may serve notice on previous addresses as well as any current address for service if we feel it is appropriate.

9 Overseas postal addresses

If you are applying for the entry of an overseas address, please bear in mind that if we need to send a notice to that address we will not allow any additional time for the recipient to deal with the notice.

10 Enquiries and comments

If you have a particular concern that is not covered by this guide, please contact Land Registry – see Contact details.

If you have any comments or suggestions about our guides, please send them to:

Central Operations Group
Land Registry
Trafalgar House
1 Bedford Park
Croydon
CR0 2AQ

(DX 8888 Croydon 3)

You can obtain further copies of this and of all our guides free of charge from Customer Support (see Contact details) or you can download them from our website.

Land Registry advisory policy

We offer advice to our customers through our publications and Customer Support information and through the day-to-day handling of applications.

We provide factual information including official copies of registers, title plans and documents, searches and details of our forms and fees.

We provide procedural advice to explain how the land registration system works and how to make applications correctly. This includes:

  • advice in advance of an application, where this is requested
  • where an application is defective, advice as to the nature of the problem and what options, if any, are available to put it right
  • an approval service for estate layout plans and certain other land registration documents.

There are limits to the advice that we will provide. We will not provide legal advice.

This means that:

  • we will not approve the evidence to be produced in support of a registration application before we receive the application
  • apart from procedural advice, we will not advise on what action to take
  • we will not recommend a professional adviser but can explain how to find one.

We provide advice only about real cases, not about theoretical circumstances. We will not express a view on questions where the law is complex or unclear except where the question arises on a live registration application.

In providing this factual information and procedural advice we will:

  • be impartial
  • recognise that others may be affected by what we say
  • avoid any conflict of interest.

Contact details

For customer enquiries and to request this publication in an alternative format please contact Customer Support at customersupport@landregistry.gsi.gov.uk or telephone 0844 892 1111, or 0844 892 1122 for a Welsh-speaking service, from Monday to Friday between 8am and 6pm. Calls cost 3p a minute on a BT standard tariff, in addition to the current set up/connection charge. Calls from other tariffs, service providers and mobile phones may cost more. We do not receive any revenue from these calls.

To obtain copies of this and all our other guides, free of charge:

Information in this guide

The information in this publication is for the purpose of providing general guidance about Land Registry's procedures and policies. It is intended only as a guide and does not cover every situation that may arise. It also does not limit Land Registry's ability to use its discretion when appropriate to do so, within the land registration legislation.

Remember

  • We will always require a postal address, which does not have to be within the United Kingdom. As long as we have the postal address, we will also accept a DX address and/or an email address.

  • Each person is allowed up to three addresses for service.

  • Please tell us the full postal, DX or email address.

  • It is important that we are told of any change of address.

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